Frequently Asked Questions

Yes, absolutely. We know that vehicle emergencies can happen at any time, which is why our towing services are available 24 hours a day, 7 days a week, 365 days a year, including holidays.

Our response time varies based on your location, traffic, and weather conditions. However, thanks to our local dispatch and knowledge of the Fraser Valley, we typically arrive within 30-45 minutes for most calls in our primary service areas.

Yes, we offer both local and long-distance towing services. We can safely transport your vehicle from our service area to any destination you require, whether it’s another city or province. Please call us for a custom quote.

To help us respond quickly, please have the following information ready: your precise location (address, cross-streets, or landmarks), the make and model of your vehicle, the nature of the problem, and the destination for your vehicle.

Yes, your vehicle is fully covered by our comprehensive insurance policy from the moment it is in our care until it is safely delivered to your chosen destination.

Yes, we have specialized equipment and trained operators to ensure your motorcycle is towed safely and securely without any damage.

Yes, our fleet includes trucks capable of towing RVs, campers, and other large recreational vehicles. Please provide the vehicle’s size and weight when you call so we can dispatch the appropriate truck.

We provide professional accident recovery services. We work with local law enforcement to safely clear the scene and can tow your vehicle to a collision repair center, your home, or a storage facility.

We use flatbed tow trucks and special tie-down procedures for luxury, classic, and high-value vehicles to ensure they are transported with the highest level of care and without any risk of damage.